Shipping Costs - Shipping costs for all items except dolls houses are based on weight and are shown as you add items to your shopping cart. You will see the estimated shipping cost for your order change as you add each item. Shipping costs are confirmed on your order details once users have logged into an account and confirmed a delivery address.
Where FREE SHIPPING is offered on dolls house kits our web site will state that postage cannot be calculated.Returns - If you are not satisfied with any product we will replace the item or refund the price in full if the product and packaging is returned to us in good condition. We do not refund on Dolls Houses, Books or shipping costs.Packaging - All items will be securely packed to avoid damage. In the unlikely instance of damage on receipt, please keep the packaging until you have contacted us as it may have to be returned to us with the damaged goods.In order to help the environment and keep packaging costs to a minimum we recycle packaging wherever possible |
